Refund and Returns Policy

right of withdrawal for consumers

1.1 Right of cancellation for the purchase of goods

Below you will find information on the requirements and consequences of the statutory right of cancellation for mail-order purchases. This does not imply any contractual granting of rights beyond those provided for by law. In particular, the statutory right of withdrawal is not available to commercial resellers.

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods. In order to exercise your right of withdrawal, you must inform us (RANGER by x3 consulting & events GmbH , Robert-Koch Str.4 , 33334 Gütersloh,Phone: +49 178 9623347/, by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you withdraw from this contract, we must refund all payments we have received from you, excluding delivery costs, without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

You return the goods to us. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Special notes

If you finance this contract by means of a loan and revoke it later, you are also no longer bound by the loan agreement, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender makes use of our cooperation with regard to the financing. If the loan has already accrued to us when the revocation takes effect or when the goods are returned, your lender shall enter into our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation or the return. The latter does not apply if the subject matter of this contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).

If you want to avoid a contractual obligation as much as possible, make use of your right of revocation and also revoke the loan agreement if you are also entitled to a right of revocation for this.

1.2. Exceptions to the right of cancellation for the purchase of goods There are statutory exceptions to the right of cancellation (§ 312g BGB), but we will not invoke them against you.

1.3. Model withdrawal form You will find the “model withdrawal form” mentioned in the withdrawal instructions listed previously under points 1.1 and 1.3 reproduced below.

Sample cancellation form

Right of withdrawal

(If you wish to revoke the contract, please complete and return this form).

• To x3 consulting & events GmbH , Robert-Koch Str.4 , 33334 Gütersloh, Phone:+49 178 9623347/,
• RANGER by x3 consulting & events GmbH , Robert-Koch Str.4 , 33334 Gütersloh,
Phone: +49 178 9623347/,
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods
(*)/the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only in the case of notification on paper)
• Date